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FAQ

How do I place an order? 

Simply shop right here!  Add your items to your cart, and then check out!  It's that easy!  We ship all over the USA (right now we are unable to do international shipping, and we are sorry about that shit), and we try our damnedest to get shit out the door in 2-3 business days.

Payment & Shipping

We process our credit card payments are processed securely via Stripe, or if you are uncomfortable using some shit you don’t know (yep, we’ve all been there) feel free to use Paypal, Venmo, or Apple Pay. We ship all over the USA (right now we are unable to do international shipping, and we are sorry about that shit), and we try our damnedest to get shit out the door in 2-3 business days. Because all of our shit is handcrafted sometimes delays can occur, but rest assured that if something fucks up or slows down your order you will be notified ASAP. Also, if you are local to the Oklahoma City metro area you can choose local pick up and pickup your order in person at the store.

Wholesale Orders

Thank you for being fucking awesome and wanting to carry our products! You can use this webform to fill out an application!

Returns & Refunds

If for some reason you buy some of this shit and are unsatisfied, rest assured we will not leave you hanging. We would be happy to send you a one time replacement or even offer you some store credit in the amount of the original purchase. 

If something fucked up happens in transit and that shit is delivered damaged, we would also be happy to send you a replacement or even offer you some store credit in the amount of the original purchase price. 

If something even more fucked up happens and that shit gets completely lost in the mail or delivered to the Bermuda Triangle, then we would still be happy to send you a replacement or even offer you some store credit in the amount of the original purchase price. 

Custom Orders

Are you interested in placing a bitching custom order? You can do this either by shooting us an email or using the handy dandy “talk to us” form. We can do a wide arrangements of custom orders for all kinds of shit, including: scents, different sizes, and even fucking awesome custom labels for specific events (bachelorette parties, weddings, birthdays, etc). Just be sure that when you contact us you let us know what you want, and we will work on making that shit happen! However, because there is a lot of badass mixing and such that goes into the creation of a custom order please be aware that full payment will be due before we begin working on your custom order and that we charge a little extra for that shit. All custom orders will be billed via a PayPal invoice.

Do we test on animals?

We never, ever test our finished products on animals (unless you consider our voluntary human testers animals).

Do we offer gift certificates?

Yes! If you aren't able to come into the store to get one in person (or need an electronic one), please send an email to info@thespunkycauldron and we will get you taken care of.

Do we have an email newsletter?

Yes! Go here and sign up to receive all the awesome news right to your inbox.